Tom Casselberry is an experienced Information Technology professional with a strong background in technical support and network engineering. Currently serving as an Information Technology Help Desk Analyst at Critical Project Services since June 2024, and as a Network Engineer at TechnologyXperts, Inc. since August 2021, Tom excels in resolving a wide range of client issues related to hardware, software, and networking. Previous roles include Technology Specialist positions at Berlin Gardens LLC and ARCIS Technology Group, Inc., where Tom provided comprehensive technical support and ensured optimal system performance. Earlier experience includes customer support at VXI Global Solutions, LLC, and server administration at CCH COMPUTAX, showcasing a consistent record of exceptional service and technical expertise. Tom holds a Bachelor of Science degree in Electronic Engineering Technology from The University of Akron and has completed additional IT certifications.
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