Yusra Zahid has accumulated extensive experience in telesales and customer service, working as a Telesales Executive at Ossols Private Limited from March 2024 to August 2025, Skylines | Etisalat Premium Channel Partner from September 2022 to February 2024, and Urooj Khan IT Solutions from June 2021 to September 2022. In these roles, Yusra was responsible for contacting prospective and existing customers to promote products and services, effectively communicating benefits and addressing customer needs. Currently, Yusra serves as a Customer Service Specialist at TechoMatrix since September 2025. Academically, Yusra holds an Associate degree in Arts from Karachi University and a Diploma in Computer Software Engineering from Aptech Pakistan.
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