Customer Experience and Support
About
The Customer Experience and Support team at TechSee is dedicated to enhancing customer satisfaction by providing exceptional technical support and services. This team ensures the quality and efficiency of customer interactions through continuous improvement of support processes, managing customer success initiatives, and delivering tailored solutions that leverage TechSee's Intelligent Visual Support technology. By collaborating closely with other departments, they aim to reduce support costs while maximizing the overall customer experience.
Team members
Alon Eder
Senior Project Manager - Iberi...
Dima Aluf
Quality Assurance Engineer
Giora Olmert, PMP
Solutions Technical Project Ma...
Hamodi Iktilat
Quality Assurance Engineer
Kieran Downey
Technical Support Engineer
Maria Nela Vitale
Customer Experience Strategist
Odile Ilani
Project Manager, Customer Succ...
Sharon Reshef
Project Manager and Customer S...
Yair Feldman
VP Customer Success
Yoni Chesla
Quality Assurance Engineer
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