Susan Gillman

Susan Gillman is a versatile training director and instructional systems designer with over 19 years of experience, currently serving as the Director of Training Services at TECHSOFT, Inc. They specialize in quality assurance and have a proven track record in the design, development, and delivery of various training methodologies, including instructor-led and web-based training. In previous roles, they successfully implemented mission-critical curricula for Department of Defense customers and established innovative QA initiatives at the Navy’s Center for Personal and Professional Development. Susan holds a master's degree in Educational Leadership and is recognized for their expertise in educational methodology and technology applications.