Thomas Lehr

Customer Success Manager at Techstrong Group

Thomas Lehr has a diverse work experience spanning over several years. Thomas is currently working as a Customer Success Manager at Techstrong Group. Prior to this, they were employed as an Information Technology Enablement Consultant at TechCulture Consulting. From 2019 to 2023, they served as a Senior Customer Success Manager at UDT, where they were responsible for managing customer experience and relations. Thomas has also worked as a Government Account Executive at Acordis International Corp and as a Pre-Sales Systems Engineer at Barracuda. Earlier in their career, they held positions such as Senior IT Director at St. James Insurance Group, Technology Sales & Support Director at IT Consulting & Support, and VP of Operations at NCS, Inc.

Thomas Lehr's education history includes the following:

- In 2022, Thomas attended SYNNEX CISCO and obtained a Cisco Customer Success Manager (DTCSM) v2.2 degree in the field of Customer Experience (CX/CS).

- Thomas also attended NUTANIX nu.school and completed coursework in Hyperconverged Infrastructure, although the specific years of attendance are unknown.

- Similarly, Thomas attended the VMware Education Center, where they studied ESXi, vCenter, vSphere, Web Client, Virtualization, Datacenter, and Storage. The exact dates of attendance are not provided.

- From 2016 to 2018, Thomas studied Technical Engineering at Barracuda Campus, focusing on areas such as AWS, Data Protection, Storage, and Email Security.

- Thomas has also received training from Dell Education Services, specializing in subjects such as EqualLogic, Servers, and Switches. The timeframe for this training is unspecified.

- Thomas completed courses in Windows Server, SQL Server, and Exchange Server through the Microsoft Virtual Academy, although the specific dates of completion are not given.

Additionally, Thomas has obtained several certifications, including:

- "Communication Foundations" from LinkedIn, earned in June 2023.

- "Nano Tips to Boost Productivity with Shadé Zahrai" from LinkedIn, earned in June 2023.

- "Sales: Closing Strategies" from LinkedIn, earned in June 2023.

- "ProofPoint PACSP" from Proofpoint, earned in March 2019.

- "Cloud Generation Firewalls" from Barracuda, obtained in February 2018.

- "Email Security Gateway Certified Product Specialist" from Barracuda, obtained in February 2018.

- "Email Security Gateway Certified Sales Representative" from Barracuda, obtained in February 2018.

- "Web Security Gateway Certified Sales Representative" from Barracuda, obtained in December 2017.

- "Amazon Web Services AWS - Certified Associate" from Barracuda, obtained in November 2017.

- "Amazon Web Services AWS - Certified Associate Solutions Architect" from Barracuda, obtained in November 2017.

- "Barracuda Backup Certified Engineer" from Barracuda (NYSE: CUDA), earned in February 2017.

- "Barracuda Message Archiver Certified Engineer" from Barracuda (NYSE: CUDA), earned in February 2017.

- "Barracuda Message Archiver Certified Product Specialist" from Barracuda (NYSE: CUDA), earned in August 2016.

- "Barracuda Message Archiver Certified Sales Representative" from Barracuda (NYSE: CUDA), earned in July 2016.

- "Barracuda Backup Certified Product Specialist" from Barracuda (NYSE: CUDA), obtained in May 2016.

- "Barracuda Essentials for Office 365 Certified Sales Representatives" from Barracuda (NYSE: CUDA), obtained in May 2016.

- "Barracuda Backup Certified Sales Representative" from Barracuda (NYSE: CUDA), earned in April 2016.

- "Administration for Cloud-Based Office 365" from Lynda.com, earned in November 2015.

- "Virtualization Essential Training" from lynda.com, earned in September 2015.

- "Creating and Managing Group Policy for Windows Server 2012" from lynda.com, earned in June 2015.

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Timeline

  • Customer Success Manager

    2023 - present