James Eckert is currently the Senior Manager of Services at Techvera, a modern managed service provider. Previously, they served as the Desktop Support Lead at Highland Central School District, where they provided desktop support and managed Help Desk ticketing software. Additionally, James was a Level 3 Support Desk Technician Team Lead at Electric, where they contributed to the development of a comprehensive IT support solution for small and mid-sized businesses. Earlier in their career, they were a Team Lead at PMR Tech, specializing in GPS installations for Mass Transit systems. James holds a Bachelor's degree in Computer Animation from Full Sail and has studied Computer Networking and IT at Ridley-Lowell.
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