Thomas K. possesses extensive experience in technical support and network engineering, having held various roles across multiple organizations. As a Technical Support Supervisor at LAN Doctors, Inc. from May 2017 to December 2019, Thomas managed a team of network engineers and was responsible for the hiring and training of help desk staff. Prior experience includes serving as a Network Engineer at LAN Doctors, Inc. from January 2009 to May 2017, where support was provided to around 4,000 end users, as well as roles as a Network Technician and Desktop/Network Support Technician at PALS Plus and Sky Solutions, respectively. Thomas briefly worked as a Project Delivery Manager at Techvera, overseeing the implementation of professional services and leading project teams, in addition to serving as a Service Delivery Manager where the implementation of a PSA platform was executed to enhance the business model. Educational credentials include a Bachelor of Science in Computer Engineering from the New Jersey Institute of Technology.
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