Yannick Vandecappelle is a seasoned professional with extensive experience in data strategy, client experience, and digital transformation. Currently serving as the Director of Client Experience and Strategic Partnerships at dataroots, Yannick also holds positions as a Data Strategist at Micropole Belgium and Founder of Heist. With a background in coaching and mentorship at TechWolf, Yannick co-founded DACX.ai, focusing on enhancing customer experience through data-driven insights. Previously, Yannick led data analytics and business intelligence at Delen Private Bank and held various roles within BNP Paribas Fortis. An alumnus of Vlerick Business School and the University of Antwerp, Yannick combines a solid educational foundation in management and project management with a commitment to innovation and digital strategy.
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