TechWolf

Emma McHugh is a Customer Success leader currently serving as the Director of Customer Success in the U.S. at TechWolf. Previously, at Gloat, Emma held the position of Sr. Director of Global Customer Success, where they led a global team to enhance customer value and retention significantly. Emma also has substantial experience in project management and operations, having worked with various teams to streamline processes and improve client satisfaction across multiple organizations, including Virgin Pulse and Uber. Emma is pursuing a Bachelor of Arts in Playwriting and Screenwriting at Loyola Marymount University.

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Customer Success Management

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