Sandra Octaviani

Sandra Octaviani is a Customer Relationship Management Specialist with five years of experience in leveraging customer insights to enhance engagement and loyalty. Currently serving as the CRM Lead at TEEG Indonesia, Sandra drives significant app sales growth and user engagement through data-driven strategies and cross-functional collaboration. Previously, Sandra held various roles, including Customer Lifecycle Management Assistant Manager at Ninja Xpress and CRM Deputy Department Head at PT Bussan Auto Finance, where they successfully implemented multi-channel CRM campaigns and optimized customer experiences. Sandra earned a Bachelor's degree in Political Science, specializing in International Relations and Affairs, from the University of Brawijaya.