Otto Valverde is an Azure Networking Technical Lead with over 20 years of customer service experience, including six years in technical support. Prior roles have included positions such as IT Service Desk Analyst at Auxis and Network Support Engineer at Tek Experts, where they specialized in Microsoft Azure Infrastructure as a Service. Otto has a certification in progress for Windows Server from Elev8 and is currently pursuing further education at the Universidad de Costa Rica. Throughout their career, they have demonstrated a commitment to maintaining customer satisfaction and enhancing company success through effective technical support.
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