Rony Arroyo is a skilled software support engineer at Microsoft since August 2018 and has been with Tek Experts since March 2014, serving as a Tier 2 Software Support for HPe. Rony's role involves providing exceptional customer service and fast technical solutions for prominent clients, including A&T, Claro, Bancomer, NASA, and Apple, focusing on HPe applications and managing various technologies such as Linux/Windows OS, Oracle-MY SQL, SAP, and networking protocols. Prior experience includes working as an Intermediate Networking Engineer at Set Telecommunications, addressing issues related to PBX and IP phones. Rony holds a Bachelor's Degree in Computer Software Engineering from Universidad Fidélitas and multiple degrees in networking and communication fields from various institutions.
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