Shyaka Eric

SHYAKA Eric is a seasoned professional in technical support and sales, currently serving as a Senior Technical Support Engineer for Microsoft Dynamics CRM at Tek Experts since August 2023. Prior to this role, SHYAKA held various positions including Sales Executive at Nordic Distribution Ltd. and Contractor at Appen, focusing on IT services and data collection. SHYAKA's extensive experience includes significant tenure at MTN Rwanda, where roles ranged from General Manager and Technical Support Engineer to M-Money Supervisor. Responsibilities encompassed developing strategic sales plans, managing sales teams, and enhancing customer relationship management. SHYAKA holds a Bachelor's degree in Business Information & Technology from the University of Tourism, Technology and Business Studies.