Rebecca Ramirez is a seasoned professional with extensive experience in IT support and business analysis. At New Mexico State University, Rebecca managed over 100 desktops and a Netware 3.11 file server as a System Support Specialist. At FirstLight Federal Credit Union, Rebecca served as an Application Support Analyst I, successfully migrating the Onbase application to a new Windows server and coordinating updates to the Episys Core system. As a Business Analyst II, Rebecca developed a fully automated Change Management Process for the credit union. Rebecca's tenure at JPMorgan Chase included providing desktop support for clients across multiple states and contributing to IT Risk and Security Management projects. Currently, Rebecca holds a position as a Senior Business Analyst at TekChoice LLC.
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