James Shields

James Shields is an accomplished executive with extensive experience in Partner Success, currently serving as Vice President at Tekion Corp since December 2019. In this role, James leads the global Partner Success organization, focusing on scalable customer outcomes, retention, and growth across the dealership network. Previous positions at Tekion include Senior Director, Director, Senior Manager, and Partner Success Manager, where responsibilities encompassed strategy development, operational alignment, talent development, and increasing recurring revenue. Prior experience includes roles at Dealertrack as a Senior Implementation Specialist and Implementation Specialist, and at Healthcare Services Group, Inc. as Regional Manager and Account Manager. James holds multiple degrees from the University of Oregon, Lane Community College, and Portland Community College.