Ömer Kasım is a seasoned professional in customer services and channel development, currently serving as the Senior Manager at TeknoSA. With a background that includes diverse roles in outsourcing and project management, they have accumulated extensive experience in customer experience management, omni-channel operations, and digital transformation. Ömer's past positions include leadership roles at Avea and TTNET, where they successfully managed startup projects and team operations. They hold an MBA in Business Administration and Management from Nişantaşı Üniversitesi, completed in 2019.
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