Devendra Patel is an experienced professional specializing in global process excellence and continuous improvement. With over four years in business excellence, Devendra has successfully led Lean Six Sigma projects focused on cost reduction and revenue enhancement in the outsourcing industry. Currently serving as a Senior Manager at TeKnowledge, Devendra drives process optimization and collaborates with cross-functional teams to foster continuous improvement. Previously, Devendra held various management roles at Concentrix and IBM Business Process Services, where they managed operations for multiple insurance clients while ensuring adherence to client-defined metrics. Devendra earned a Bachelor of Commerce in Accounting from Mumbai University.
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