Kabiru Olajide

Kabiru Olajide is a seasoned operations leader with over 13 years of experience in driving service delivery and operational excellence, particularly in BPO and contact center environments. Currently serving as the Global Delivery Lead at Teknowledge, Kabiru leads Microsoft Dynamics operations across global markets, focusing on building high-performing teams and streamlining processes to enhance customer satisfaction. Previously, Kabiru held roles including Call Center Operations Manager at ISON BPO LTD and Customer Support Manager at Tek Experts, where they specialized in operational strategy and change management. Kabiru is dedicated to leveraging technology and data-driven decision-making to deliver impactful business outcomes.