Mahmood Lockhat

Mahmood Lockhat possesses extensive experience in technology leadership and customer experience strategies, holding key positions such as Chief Technology Officer at TeKnowledge and BT, where responsibilities included overseeing customer experience and digital workplace initiatives. In previous roles at Avaya, Mahmood Lockhat served as both Customer Experience Strategist / Director of Sales and Director of Customer Experience Solutions for the Airlines, Travel, and Logistics sector. Additionally, at BT, Mahmood Lockhat was the Head of the Contact Centre & Unified Communication Practice for regions including the Middle East, North Africa, India, and Turkey.