Michael Onyegide is a skilled professional with extensive experience in customer service and technical support within the telecommunications and technology sectors. After earning a Bachelor's degree in Electrical/Electronics Engineering from Imo State University, Michael worked in various roles, including customer service at BTM Treasures Limited and as a Junior Broadcast Engineer/Office Administrator at Hybrid Micro Machines Limited. Michael held various positions at TIZETI and TIZETI Inc., progressing to Team Lead of Field Services and Operations/Technical Support Personnel. At TeKnowledge, Michael excelled as Technical Lead, overseeing a team of support engineers focused on delivering exceptional customer service and technical problem-solving. Additionally, Michael served as a Microsoft 365 Technical Support Engineer at Tek Experts, providing comprehensive support and troubleshooting for Microsoft Office 365 users while fostering effective customer relationships.
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