Michael Polley is a seasoned executive with close to 30 years of global experience in operations, customer success, and cultural excellence. They have held leadership roles at companies such as Sykes, TELUS International, IBM, and TTEC before their current position as Global Delivery Executive at TeKnowledge, where they focus on operational agility and AI integration. Polley emphasizes the importance of adaptability and innovation in building high-performing teams and driving significant cost reductions while delivering world-class technical support. Currently, they are pursuing studies at Clarke Business College.
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