Peter Omavwoya is a Customer Service Professional with over 11 years of experience in contact center management and customer service. They began their career as a Customer Care Representative at Airtel Nigeria/SpancoBpo, where they focused on customer retention and issue resolution. Peter then served as a Team Lead at iSON Xperiences Ltd, where they supervised customer care executives and fostered professional development within their team. Currently, Peter is a Technical Support Manager at TeKnowledge, managing a team of support engineers and ensuring exceptional customer experiences in the Microsoft M365 Enterprise Business.
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