Radina Avramova

Radina Avramova is a customer-focused professional currently serving as a Support Escalation Manager at TeKnowledge, where they specialize in resolving complex issues for Microsoft projects in both French and English. They previously worked at KBC Global Services as a Helpdesk Agent, providing technical support to employees in Belgium. Radina has also held positions as a Customer Success Specialist at Pontica Solutions and a Technical Support Specialist at Sutherland, showcasing their commitment to customer satisfaction. They are pursuing a BTS in Cybersecurity and have a background in Computer Software Engineering from Software University.