Ron Yonker is the Global Head of Forecasting and Scheduling at TeKnowledge, a role they have held since 2021. Previously, Ron served as the Senior Director of Global Forecasting and Scheduling at Concentrix from 2008 to 2021 and held various positions in telecommunications and planning, including Director of Telecommunications at Warrantech and Site Business Planner at Stream International. Ron's career began with GTE Internetworking as a Section Manager of National Customer Support before transitioning to the Director of Contact Center Planning at OfficeMax from 2000 to 2008.
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