Steven M.

Steven M. has a diverse professional background with experience in customer support, engineering, and machine learning. Steven worked at iSON Xperiences from February 2022 to February 2023 as a Customer Support Representative, focusing on customer service and delivery processes while enhancing skills in team collaboration and leadership. Following this, Steven served as a PV Systems Engineer at Mighty Engineering Co from February to July 2023, handling data entry and solar system design. In early 2024, Steven transitioned to an internship in machine learning at InternCareer, and thereafter took on roles in customer success at TeKnowledge, including Customer Success Manager and Customer Success Account Manager Assistant from February 2024 to March 2025. Steven holds a degree from the University of Rwanda, completed in 2022, with a score of 70%.