Tamara Smith

Tamara Smith is a professional with 8 years of experience in the BPO industry, specializing in customer and technical service support and team management. Previously, they served as a Senior Team Manager at TeKnowledge, where they focused on enhancing productivity and quality standards while mentoring team managers. Tamara also owned Izyhoo catering and held positions at SYKES Costa Rica and Courts Jamaica Limited, demonstrating a diverse skill set in management and operations. They are currently pursuing studies in SharePoint fundamentals at ELEV8.