Trang Le

Trang Le is a Microsoft Critical Situation Manager at TeKnowledge, where they resolve complex customer issues and lead strategic projects to enhance customer satisfaction. Trang graduated from Hanoi University of Industry with a degree in Chinese Language and Literature, achieving a GPA of 3.73 and earning the title of "5 good students" at the central level. They gained valuable experience managing inventory and logistics at Foxconn, where they were promoted to Team Leader within three months, and also served as a Project Assistant at POWERCHINA, supporting executive-level communication and business relationships. Additionally, Trang has held various leadership roles in university clubs and activities, highlighting their strong analytical and communication skills.