SANCHIT MEHTA

SR.HELP DESK SUPPORT ENGINEER CUM TRIAGE MANAGEMENT at Tekorder

Sanchit Mehta has worked in various roles across multiple companies since 2018. In 2018, they worked as a Software Associate at IT Inclination Innovation Pvt Ltd, where they were responsible for coordinating with teams, writing code based on software designs, providing internal support for various departments, adhering to development processes, and documenting test procedures. From 2019 to 2020, they worked at Concentrix as a Seller Support Associate, where they were responsible for solving queries over email and voice calls, providing resolution to technical, troubleshooting, and payment-related issues, and demonstrating end-to-end ownership of every seller interaction. In 2020, they worked at Phronesis Indias Pvt Ltd as a Deputy Project Manager, where they were responsible for planning and developing project ideas. That same year, they also worked at Astra Global as a Senior Production Leader. In 2022, they worked at Corridor Web Agency as a Senior Business Development Executive, where they were responsible for website designing and development, ecommerce services, search engine optimization, social media optimization, pay-per-click services, and software solutions. SANCHIT also worked at Tekorder, Inc. as a Senior Help Desk Support Engineer and Triage Manager, where they were responsible for taking ownership of customer issues, researching and identifying solutions to software and hardware issues, and providing prompt and accurate feedback to customers.

Sanchit Mehta completed their Bachelor of Technology degree in Information Technology from Amity University in 2017. Following this, they pursued a Master of Technology degree in Intermedia/Multimedia from Kalinga University, Raipur, which they completed in 2019. SANCHIT then went on to obtain a Master of Business Administration degree in HR and Finance from Swami Vivekananda Subharti University, Meerut, which they are expected to finish in 2022. In November 2022, Sanchit Mehta also obtained a BMS Certified Technician certification from Kaseya.

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