Crystal Strain is a certified ITIL v4 professional and holds credentials in Organizational Change Management and Six Sigma. With over 30 years of experience, they excel in managing global multi-functional teams in system requirements elicitation and data transformation. Crystal has worked at notable companies, including NiSource as a Lead Business Analyst and Advocate Solutions, LLC, focusing on complex IT solutions. Currently, they serve as a Senior Business Analyst at TEKsystems, where they apply their expertise in project management and business analysis. Crystal graduated with a degree in Accounting/Finance from Franklin University.
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