Kristaps Timermanis is an experienced professional with a diverse background in customer service and technical support. Notable roles include Bi-Lingual Help Desk/1st Line Technical Support at Frozen Brothers, where responsibilities included resolving issues with frozen drink machines, and Sales Assistant at Nespresso UK, focusing on customer satisfaction and achieving sales targets. Kristaps also gained valuable experience at McDonald's, progressing from Crew Member to Crew Trainer, while mentoring junior employees and enhancing training programs. Currently, Kristaps serves as Technical Recruiter and Service Delivery Lead at TEKsystems, overseeing candidate sourcing for IT roles and managing service delivery within Financial Services and Software accounts. Academically, Kristaps holds a Higher National Certificate in Accounting from West Lothian College, achieved in 2022.
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