Suzanne Smith

Suzanne Smith is a seasoned Training and Development Consultant currently at TEKsystems since September 2019, where responsibilities include creating training materials and producing demonstration videos. Previous experience at PHEAA involved roles as a Training and Development Specialist and Call Center Training Specialist, focusing on classroom facilitation and training material preparation. Suzanne also served as a Promotions Specialist and Customer Care Specialist at MARCO Promos, a Sales Coach at Orchard Brands, and a Customer Service Representative at Dell Services. Earlier experience includes a Call Center Training Coordinator and Representative at Synergy Business Management and an Outbound Calling Specialist at Adelphia Cable. Suzanne holds a Bachelor's degree in Communications/Public Relations from the University of Pittsburgh.