Thomas Horn is a seasoned Solutions Architect currently assisting customers at Ford Motor Company, where they shape the enterprise architecture strategy for contact centers. With extensive experience in data, integration, and enterprise architecture, Thomas previously held key roles at Comerica Bank, managing data strategy and providing direction for various technology implementations. They were the primary author of an RFP for a Communication Platform and led initiatives to enhance data insights and reduce operational costs. Thomas earned a Bachelor of Science in Computer Science from Wayne State University, where they continue their education.
This person is not in the org chart
This person is not in any teams
This person is not in any offices