Tony Clawson has extensive experience in technical support and operations management within the technology sector. Starting as a Tier 2 Technical Support Engineer at Volt @ Microsoft, Tony provided support for various Microsoft products, including Microsoft Office and Windows Media Player, and conducted product testing prior to launch. As an NOC Analyst at MSN Video, Tony supported services like Exchange and SharePoint, while also handling technical troubleshooting and escalating partner issues. In the role of Soc/Noc Analyst Lead at BPOS/Live Meeting, Tony prioritized customer satisfaction, mentored new support agents, and managed error reporting. Currently, as an Operations Manager at TEKsystems, Tony serves as a Technical Project Manager, leading hardware refresh projects and overseeing significant server decommissioning initiatives.
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