Vikram Shankar currently serves as a Customer Success Leader II at TEKsystems, a position held since September 2021, following a successful tenure at Cognizant from March 2007 to September 2021, where various roles included Service Manager, Project Manager, and Service Delivery Manager. Throughout the career, Vikram has demonstrated expertise in project management, specifically in areas such as O365 Migration, service delivery for SAP and non-SAP applications, and change management for data center migration projects. Notable achievements involve handling complex migration projects, improving service delivery processes, and ensuring adherence to service level agreements and customer satisfaction. Educational qualifications include a Bachelor of Engineering in Computer Science from Velammal Engineering College.
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