Rick Sample

Rick Sample possesses extensive experience in service and delivery leadership, particularly within the Asia Pacific region. Currently serving as Director of Service & Delivery at Tektronix Communications since June 2011, Rick oversees Tier 1 service and project management across multiple subregions. Previous roles include State Services Manager at iVision Pty Ltd and Senior Manager of Service Sales at Polycom Global Pty Ltd, where Rick managed service delivery teams and significantly increased profitable revenue. With a career spanning over three decades, Rick has held leadership positions at companies including Vantage Systems, Teknology Computing Services, Juniper Networks, Ascend Communications, Nortel Networks, and Wang, demonstrating a consistent ability to develop strategies for operational excellence and enhance relationships with customers and vendors. Educational qualifications include studies at Algonquin College and Merivale High School.