Jennifer Chovan, CCSM, is an experienced program manager currently leading an operational team at Telaid Industries, Inc., focusing on delivering national service programs across various verticals since May 2022. Prior to this role, Jennifer served as a Service Delivery Manager at CrossCom, enhancing customer success for 18 Retail Enterprises from May 2019 to May 2022. At Pomeroy, Jennifer functioned as a Program Executive/Transition Manager from June 2016 to May 2019, managing service delivery and client onboarding for a Tier 1 Strategic Enterprise Account. Earlier positions include Manager of Store Systems at Aeropostale, IT Project Manager at Barneys New York, and multiple roles at The Great Atlantic & Pacific Tea Company, where Jennifer supervised hardware and software implementations while managing team operations. Jennifer's educational background includes studies at Middlesex College from 1991 to 1992.
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