Stephanie Pollard has extensive experience in account management and service delivery, currently serving as a Key Account Manager and Business Analyst at Telaid Industries, Inc. since August 2013. Responsibilities include developing reporting across teams, defining business requirements, and analyzing data for internal and external platforms. Previous roles at Telaid include Service Delivery Manager, where metrics and team performance were monitored, and Service Center Lead, focusing on team scheduling and training. Pollard also has a background in management from Mercury Fuel Service, overseeing employee schedules and inventory control. Education includes attendance at CT State Three Rivers.
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