Stephen Cannon

Lead Technical Analyst at Telaid

Stephen Cannon's work experience includes the following:

- Stephen worked at Telaid Industries, Inc. as a Lead Technical Analyst. In this role, they performed installation, maintenance, and troubleshooting for Juniper and Cisco Network devices. Stephen also assisted with the implementation and support of network monitoring tools and provided support for various tech-related issues. Additionally, they helped manage on-site labor and ensured successful completion of work assignments by field technicians.

- Prior to that, Stephen was employed at Windstream. Stephen initially served as a Network Analyst II, where they analyzed complex computer systems to assess vulnerabilities and monitored system logs for all company computers and devices. Stephen also collaborated with project engineers to design and implement networks. Later, they worked as a Migration Analyst, responsible for migrating customers from various security platforms onto a new consolidated security platform. This involved applying Juniper Routing, IP Assignments, VLAN Assignments, and Firewall configurations. Stephen was also in charge of configuring Unified Threat Management settings and handled Content Filtering, Anti-Virus, IDS/IPS, and Application Control.

- Stephen also worked at Concentrix as a Tech Support 2. In this position, they obtained their CCNA certification and configured and troubleshooted Cisco small business devices for customers. Stephen provided network support and troubleshooting for WAN/LAN connectivity issues, installed and maintained data and voice circuits through routers, switches, and WAN devices, and created detailed technical documentation.

Overall, Stephen has a strong background in network analysis, installation, troubleshooting, and support for various network devices and systems.

Stephen Cannon earned a Bachelor of Computer Science (BS) degree in Cybersecurity from ECPI University in the years 2010 to 2012. Stephen also obtained additional certifications, including PCI Compliance and Vulnerability Management from Qualys, and CCNA from Cisco in November 2012.

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Timeline

  • Lead Technical Analyst

    June, 2023 - present

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