Carlos L.

Carlos L. currently serves as the Head of Customer Acquisition for the Americas at Totogi, a company that is transforming telco software through public cloud innovations. In this role, Carlos L. focuses on enhancing customer engagement for carriers with solutions such as the Totogi Charging System and Totogi BSS, which emphasize real-time performance and AI/ML-driven personalization. Previously, Carlos L. held the position of Head of Customer Acquisition for the Americas at TelcoDR and served as Director of Business Development at SYKES Digital Services from 2012 to 2019. Carlos L. also has experience as Director of Customer Acquisition at CGI from 2000 to 2011.