Adam Coates

Head of Learning and Development at Telcom UK

Adam Coates has a diverse work experience spanning several industries. In their current role as the Head of Learning and Development at Telcom, they are responsible for leading the learning and development initiatives within the company. Prior to joining Telcom, Adam worked as a Learning Partner at Riverside for a period of one year and five months. Here, they collaborated with senior managers and directors to design and deliver training programs that supported the company's strategic objectives.

Before their time at Riverside, Adam held multiple roles at Brookson Group. As the Head of Learning Development, they played a key role in shaping and implementing the company's learning and development strategy. Additionally, as a Learning and Development Business Partner, they worked closely with senior managers and directors to identify and deliver training programs that drove employee engagement and supported key strategic objectives.

Adam also has experience as the Managing Director and Founder of Blended Training Solutions Ltd, where they focused on creating and delivering practical and engaging training solutions. Prior to this, they served as the People Development Manager at Bruntwood, where they supported the company's people and company strategy by developing the individual and collective capability of the organization.

Adam's early career includes roles as a Learning & Development Manager and Learning & Development Consultant at Integrated Dental Holdings, where they supported management development needs and led various learning and development projects. Adam also worked as a Talent & Development Business Partner at Virgin Media, where they supported the operational leadership team in achieving strategic goals through the development of Virgin Mobile customer service agents.

Additionally, Adam has previous experience as a Learning & Development Consultant at E.ON, where they provided learning and development solutions to enhance the overall performance and reputation of the organization. Their earlier experience includes sales roles at E.ON and Mercedes-Benz Commercial Vehicles.

Overall, Adam Coates has a strong background in learning and development, with experience in strategy development, program design and delivery, and stakeholder management.

Adam Coates attended Rivington & Blackrod from 1994 to 2001. However, no specific degree or field of study was mentioned. In addition to their education, Adam Coates also obtained several certifications. Adam received a Lean Six Sigma Green Belt Certification from QA Ltd in April 2015. In September 2013, they became an MBTI Practitioner through Accelerate UK, and in March 2012, they obtained an Insights Discovery Practitioner certification from Insights.

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Timeline

  • Head of Learning and Development

    January, 2022 - present