Stefan Wallman is currently the Manager of the Customer Operation Center at Tele2, where they lead a team of approximately 130 employees and 7 team leaders in second-line support for customer service. Their focus is on creating effective support functions, managing complex cases, and developing processes, while also coaching team leaders to foster strong leadership. Previously, Stefan worked at Com Hem AB in various roles, including Operation Manager Support and customer service positions, where they handled customer complaints and assisted with troubleshooting.
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