Therése Fredriksson is a seasoned Manager and Operational Leader currently serving as Process Owner Incident & Problem at Tele2 since 2020. With a robust background in the information technology and service industry, Therése has honed skills in business processes, service delivery, work optimization, and people management through various roles. Previous positions include Operational Manager at IBM and Nordic HW Operations Manager, where Therése led teams across multiple regions and successfully managed key projects. Therése holds a secondary school degree from Blackeberg, completed in 1994, and remains driven by a commitment to continuous learning and customer-focused results.
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