A digital and communications solutions provider - mobile, fixed lines, internet, voice and data and second-ranked mobile operator in Ghana.
https://linktr.ee/TelecelGhana

Internet

Mobile

Telecommunications

Telecel Ghana

Telecel Ghana's headquarters in Airport City, Ghana

Patricia Obo-Nai

Kafui Bonsi

Samuel Gyimah

The Customer Experience and Support team at Telecel Ghana is dedicated to enhancing client satisfaction and engagement through seamless service delivery and proactive support. This team is responsible for managing customer interactions, developing training programs, analyzing feedback for continuous improvement, and facilitating effective communication between various stakeholders. By leveraging their diverse expertise, they ensure a smooth customer journey, optimize service offerings, and drive business growth in the competitive telecommunications landscape.

Customer Experience and Support

This department focuses on assisting customers by addressing inquiries and resolving issues related to products and services.

Customer Support

This department focuses on the training and advancement of graduate-level professionals within the organization.

Graduate Development

The Human Resources and Administration team at Telecel Ghana is responsible for managing talent acquisition, employee relations, and performance management to cultivate a skilled and motivated workforce. They ensure effective HRIS (Human Resources Information Systems) implementation, oversee organizational policies, and support operational excellence through administrative functions. By fostering a positive work environment and aligning workforce capabilities with the company's strategic goals, they contribute significantly to Telecel's growth as a leading digital and communications solutions provider.

Human Resources and Administration

This department focuses on managing and optimizing the sales process and performance across various regions and corporate sectors.

Sales Operations

This department focuses on driving revenue through the management and execution of sales strategies and client relationships.

Telecel Ghana

Org chart

Teams

Customer Experience and Support

Customer Support

Graduate Development

Human Resources and Administration

Sales Operations

Sales Department

Offices

Telecel Ghana

Org chart

Teams

Customer Experience and Support

Customer Support

Graduate Development

Human Resources and Administration

Sales Operations

Sales Department

Offices

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