Julieta D. is a seasoned professional in project and service delivery management with extensive experience in ITIL consulting. Currently serving as a Project Manager at Telecentro since September 2021, Julieta previously held various significant roles at Xelere from June 2011 to September 2021, including Service Delivery Manager, Project Team Lead, and Senior ITIL Consultant for clients such as YPF and Ledesma. Prior experience at IBM from August 2004 to June 2011 comprised positions such as Customer Service Center Team Leader and Helpdesk Coordinator, focusing on clients including Intercement (Loma Negra) and Universidad de Los Andes. Julieta holds a degree in Technology Informatics from Universidad Escuela Argentina de Negocios and a Cisco Certified Network Associate (CCNA) certification from Centro de e-Learning UTN FRBA.
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