Fady Drees is currently the Customer Care Operation Manager at WAVZ for Digital Transformation, where they manage a team of approximately 15 employees. They also serve as the Governmental Affairs Section Head at Telecom Egypt, conducting research and monitoring legislation. Previously, Fady held the position of Operations Senior Supervisor at TE Data from 2017 to 2022 and served as the Operations and Logistics Senior Team Leader at Vodafone Egypt from 2001 to 2017, where they managed team performance and customer satisfaction initiatives.
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