Megahed Mohamed is an experienced professional in customer care and technical support, currently serving as a VIP Customer Care Supervisor at Telecom Egypt since May 2020. Previously, Megahed held the position of VIP-CEO Customer Care Team Leader at WE and worked on the VIP-CEO Complaint Team at Telecome eg from June 2018 to May 2020. Earlier roles include Call Center Representative and technical support for GSM and ADSL at Xceed from August 2017 to June 2018, and Customer Service Trainer at Etisal International Company from April 2016 to August 2017. Megahed started a career in customer service as a Call Center Representative at ETISAL International Group from May 2015 to April 2016. Education was completed with a Bachelor's degree in Business/Commerce from Cairo University from May 2011 to November 2015.
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