Michael Youssef is an experienced professional in quality control and quality assurance, currently serving as a Quality Control Lead at Telecom Egypt since September 2017. In this role, Michael has contributed to significant projects, including the Data Migration Project, which involved replacing legacy systems and migrating approximately 5 million customers to a new CRM system. Previously, Michael held positions at TE Data from April 2014 to September 2017, working as a Quality Assurance Specialist and Advanced Technical Support Engineer. Michael's educational background includes studies at the Modern Academy for Engineering and Technology and Sourour Language School.
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