Moaaz Mady is an experienced IT professional currently serving as the IT Service Delivery Section Head at Telecom Egypt since July 2016, where leadership of a cross-functional team has resulted in improved SLA adherence and successful management of major CRM and billing projects. Previously, Moaaz held various roles at TE data, including IT Billing Operations Supervisor and Senior BSS Developer, where responsibilities encompassed managing billing operations and enhancing system interoperability. Early career experience includes software development positions at Kheprat, Raqmiyat, HP, and Raya Integration, contributing to diverse technology projects from CRM to financial middleware systems. Moaaz's educational background includes a Bachelor of Engineering in Chemical Engineering from Cairo University and multiple certifications in IT Service Management and Project Management.
Previous companies
This person is not in any teams
This person is not in any offices