Mohammed Sami is a Senior Avaya Unified Communications Engineer with a background in Unified Communication Networks and Security platforms, gained through a scholarship from the National Telecommunications Institute. They began their career as a network and voice engineer at Aura-Tech and advanced to roles at Telecom Egypt, where they provided technical support and implemented telecommunications systems. Currently, Mohammed holds the position of Senior Avaya UC Engineer, specializing in the design and administration of Avaya platforms and troubleshooting complex issues. Their expertise encompasses network administration, VoIP technology, and the integration of AI models for customer service applications.
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