Provides outsourced business services specializing in call center, lead generation and customer management services.

Telecommunications

TeleDirect

TeleDirect's headquarters in Sacramento, CA, United States

Smitha Baliga

Jamei Cales

Sandra Coggeshall

Celia Puff

The Sales and Client Services team at TeleDirect focuses on generating leads, closing sales, and managing client relationships. They provide exceptional customer service and sales support through call centers, ensuring client satisfaction and retention while driving revenue growth for the company.

Sales and Client Services

This department specializes in providing strategic advice and solutions to enhance business processes and operations.

Business Consulting

This department assists clients by addressing inquiries and resolving issues related to products and services.

Customer Support

This department is responsible for the overall strategic direction and management of the organization.

Executive Leadership

This department oversees project planning, execution, and delivery to ensure successful outcomes.

Project Management

The Business Operations team at TeleDirect optimizes internal processes and oversees the day-to-day functions essential for delivering high-quality outsourced call center, lead generation, and customer management services. This team ensures operational efficiency, develops business strategies, manages administrative duties, and drives growth initiatives.

TeleDirect

Org chart

Board & advisors

Teams

Sales and Client Services

Business Consulting

Customer Support

Executive Leadership

Project Management

Business Operations

Offices

TeleDirect

Org chart

Board & advisors

Teams

Sales and Client Services

Business Consulting

Customer Support

Executive Leadership

Project Management

Business Operations

Offices

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